4DTV: To Prevent
The Loss of Services At The End Of The Month, Consider The Following:
On the last day of every month,
Motorola Access Control sends out a Re-key. This is a signal that keeps all
subscribed customers active. It is a requirement that 4DTV Receivers receive
this re-key to remain authorized. Without the re-key, 4DTV receivers do not
update properly and likewise lose authorization for subscription
programming. Prevention is simple and highly recommended for the last day of
each month.
- Turn the receiver off by 2am Eastern Time. The receiver should move
the dish back to Satellite G1 to
receive updates. OR:
- Leave the system on but make sure it is located on any digital
channel than can receive a re-hit.
Some examples of channels that can receive re-hits are G1-100, 150, 167
or G5-100, C3-101, G0-101.
4DTV systems commonly tuned into satellite G3
may lose channel authorization at the end of each month without the re-key
from Motorola. Satellite G3 is without a data stream capable of receiving
re-hits (also known as Re-Authorizations). If the re-key is not received
then a simple re-hit will update the receiver.
Self service re-hits are available 24 hours a
day at www.programming-center.net if you have obtained a WEBSAMS Log-In and
password. (Go to the website above, click on "Order/Pay Online", select
"Order/Re-Hit Services" from drop down menu and then follow instructions.)
Make sure when you request a re-hit that the green DC light on the front
panel of the 4DTV receiver is in the On position, otherwise you will need to
tune to a different location until the light comes on.
You will only be able to re-hit current
active services ordered from Satellite Receivers Ltd. or Skyvision.
Information courtesy of Satellite Receivers
Ltd. |
