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4DTV: Re-Mapping W5

The procedures below work with most receivers. However, your receiver may be unique and may require a "master reset" instead of a "reboot". Skyvision is not responsible for problems that may arise as a result of attempting these suggestions.

IMPORTANT: Regarding Model 920 receivers, unplugging the receiver may cause memory loss and even Unit ID number loss if the receiver battery is too old.


  W5 does not appear on my program satellite screen.
You will need to do a soft reboot to your 4DTV. Put your receiver on G1 Channel 3. Unplug your unit for 20 seconds,
plug it back in and let it sit, turned on, undisturbed for 20 minutes. W5 should appear in your list after that.
  OR
  W5 appears in my program satellite list but I am unable to enter the programming screen from there. It just reverts back to the satellite list.
Unfortunately, the only fix for this is a master reset. A master reset, in addition to resetting your limits, will require you to move the dish from one end of the satellite arc to the other locating and saving satellites in certain positions using active channels on those satellites. Basically it will be like first taking the receiver out of the box, everything will have been cleared. Do you know how to find the satellites to reprogram?
  • YES. Here are the hidden menu steps to clear the memory. Press OPTIONS then press 67787. A message will appear on your screen asking if you are sure you want to clear the memory. If you are sure you know how to reprogram your receiver, press ENTER on CONFIRM RESET. You will then have to reprogram your receiver at this point.
  • NO. Reprogramming your receiver can be a difficult thing to do and you may need assistance with this. We recommend that you talk to a technician regarding this. Please call our tech support at 800-500-9279 for further assistance.

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